What our Customers say...
Water Damage Testimonials
Our company has been working with SERVPRO for over a year after we had a water emergency. They have been responsive, great to work with, and diligent to get our business up and running to full capacity. It has been great working with them and I would highly recommend!
I had a sump pump malfunction and within an hour of talking to my adjuster, Matt and Adrian showed up to step in and help with the drying process. They were very professional, walked me through the process, and let me know what to expect next. They were willing to come at 6pm and set up all the equipment. They were in and out efficiently and we were very impressed with their quality of care and service!
I suggest making SERVPRO your very 1st call during an emergency. Our 8 month old house flooded from a plumbing fitting that wasn’t crimped during installation. We called SERVPRO and they were here within a couple hours, removing the flooring and drying out our house. They brought 25 fans and 2 huge dehumidifiers to dry things out. They came back every single day to monitor and move fans where they needed to be so that our house dried out. They took all the damaged materials out and away for us. They also took our area rugs with them to clean. The people that came into our house from SERVPRO were amazingly courteous, compassionate and professional. Everyone of them that I asked any questions to, took the time to fully answer me and helped us calm down. We were in total panic seeing our beautiful house look like a river went through it. Our house is now dry but, they’re coming back to remove some of the cupboards and built ins to make absolute sure that everything is ok. They did not push any of their other services onto us but, suggested that we could call others for those services if we wanted. I don’t know why anyone would tho, since these folks are absolutely wonderful. I can not thank SERVPRO enough for being such a huge comfort at such an extremely difficult, scary and stressful time for my wife and I. I would absolutely recommend SERVPRO to anyone !!!
Mike came down to assess some water damage from a crazy storm. Extremely friendly, knowledgeable, and professional. He gave me sound advice and genuinely helped me out and also went out of his way to save me some money. Excellent experience, thanks Mike!
Mike and his group were amazing! Mike came over right away even though it was after hours and assessed our basement. Mike reassured me and my husband that he would get our basement taken care of, Mike made sure he had a team out the next day and they were able to remove almost everything in a day! SERVPRO was awesome and made sure our basement was dry even though it was a holiday weekend. Another reason these guys are so great and one of a kind is our decorative picture fell off a shelf from the fans blowing and Mike took the frame and got it fixed, talk about great service. I can’t say enough great things about this company. Forever grateful and will always refer SERVPRO to anyone! Thank you guys!
Came home to collapsed ceiling and water coming out of a frozen pipe. Contacted SERVPRO and they came out next morning for cleanup. Since then they were the contract due remodel. Rory was great to work with and kept us up to date on the project. Lined up workers quickly knowing we had just sold the house and needed it to get done. Thank you.
After a frozen radiator pipe thawed and leaked water in our finished basement, Mike Olson and team came to our house on seven consecutive days to set up and monitor a robust drying process, salvaging the carpet we had just installed a few months prior. Mike effectively communicated and coordinated work with me, our insurer and adjuster and a contractor, exhibiting the highest level of courtesy and professionalism throughout the process. We very much appreciate Mike's and his team's thorough work and would recommend SERVPRO of Fargo to anyone in need of property restoration services.
We experienced an unexpected sump pump failure in our basement last week. Mike Olson and his team with SERVPRO came out and cleaned up the water, removed the carpet pad and dried out the carpet. He also inspected every wall to see if there was water damage and marked any suspicious areas for us to repair. Every SERVPRO worker was courteous, knowledgeable and extremely professional in every aspect of this process. We appreciate Mike and his SERVPRO Team and will not hesitate to contact them again. We highly recommend SERVPRO of Fargo!
After the dishwasher leaked overnight - SERVPRO came in and quickly assessed the issue. They quickly assigned a team to mitigate water issues upstairs AND downstairs. Staff has been here daily checking on the drying process. If you have a situation like this - don’t wait - call SERVPRO. You will be happy you did!
When our sump pump failed and water seeped into every room in my basement, SERVPRO was extremely quick to respond. The crew, consisting of Adrian and Braden, were fast, thorough, and easy to work with. Mike Olson, who was the primary facilitator and inspector, was a true professional - clear, concise, prompt. He also dealt directly with my insurance company, which made things much easier on me. I highly recommend SERVPRO for their professionalism and quality work.
We were so thankful for SERVPRO of Fargo! They came the same day that we called and Trevor and his crew could not have been more professional, kind, and caring of the needs that we had that day.
When we had water damage to our basement, they responded quickly, communicated clearly, and ensured we were pleased with all work performed. They served several households in our neighborhood, and everyone I spoke to would strongly recommend them.
If you have a frozen water pipe, Trevor Rossum and SERVPRO of Fargo are who you want to call!
SERVPRO of Fargo was there and ready to help! They had equipment in our store that same afternoon, which I believe helped save our inventory! Throughout the cleaning process, all of their staff was professional, courteous, and efficient - making the entire process easier!
We had water come into our basement and SERVPRO of Fargo did an incredible job helping us out. Service was fast, friendly, and extremely thorough! I recommend them to anyone needing water restoration services!
Superior follow-through, excellent communication, and a great overall customer experience! Fantastic team of people.
When we had a pipe leak we did not know what to do, luckily SERVPRO of Fargo did. They were easy to work with and too care of us.