Recent Posts

What Customers Are Saying About SERVPRO of Fargo

10/24/2022 (Permalink)

5 stars Check out what real customers are saying about SERVPRO of Fargo!

We work hard every day to ensure that our customers are getting the highest quality of work in the area. At SERVPRO of Fargo-Moorhead, we want to be the best in the business and most of our customers agree that we are!

Here are some recent testimonials from real customers:

“Mike and his team were responsive to our needs and within 24 hours of the phone call they were at the house. Thanks for the fast response and clean up! Much appreciated. SERVPRO will be promoted to all my friends! Highly recommend Mike and his team.”

                      - Rochelle R. in Fargo, ND

“We experienced an unexpected sump pump failure in our basement last week. Mike Olson and his team with SERVPRO came out and cleaned up the water, removed the carpet pad and dried out the carpet. He also inspected every wall to see if there was water damage and marked any suspicious areas for us to repair. Every SERVPRO worker was courteous, knowledgeable and extremely professional in every aspect of this process. We appreciate Mike and his SERVPRO Team and will not hesitate to contact them again. We highly recommend SERVPRO of Fargo!”

    - Wendy F. in Fargo, ND

“After the dishwasher leaked overnight - SERVPRO came in and quickly assessed the issue. They quickly assigned a team to mitigate water issues upstairs AND downstairs. Staff has been here daily checking on the drying process. If you have a situation like this - don’t wait - call SERVPRO. You will be happy you did!”

                          - Dawn M. in Fargo, ND

Flash Flood Emergency vs. Flash Flood Warning

9/15/2022 (Permalink)

Flood warning sign Do you know the difference between a flash flood warning and flash flood emergency?

Flooding is something the Fargo-Moorhead area knows too well. Have you ever wondered, what is the difference between a flash flood emergency and a flash flood warning? The difference is important to know. Although it is unlikely to experience a flash flood emergency in the midwest, we do experience flash flood warnings.

Flash Flood Emergency

A flash flood emergency is a rare situation in which there is a severe threat to human life and catastrophic damage to the affected area. It should be known that when a flash flood emergency is issued, any person in that threatened area should seek a safe place to shelter and sometimes will be required to evacuate.

Flash Flood Warning

The more commonly known, flash flood warning, is issued when there are dangerous floods happening or will happen soon. This warning lets people in the affected area know that some roads will be flooded, as well as homes and businesses. It is important to NEVER drive through a flooded road during these conditions.



Contaminated Water Categories

9/8/2022 (Permalink)

Overflowing sink Do you know the contaminated water categories?

If you are a home or business owner, you have most likely been affected by some sort of water damage. Depending on the source of the damage, that water may be contaminated and require extra safety precautions. The most common types of water contaminants are:

  • Sewage
  • Food residue
  • Grease or oils
  • Bodily waste
  • Cleaning solutions such as chemicals or bleach

At SERVPRO, we use an expert led system to categorize water. Our team of experts know the correct way to determine the water contamination category by finding out the source, talking with the property owner, and observing the contaminated water.

Category 1: Clean Water

A Category 1 type of water loss is normally caused from a faucet overflow, household appliance malfunction, or broken water supply line. Although typically not harmful, it is important to call your local water restoration company as soon as possible to clean up the damage. If the water sits for too long, the environmental conditions can worsen the water contamination to a Category 2 or 3. 

Category 2: Gray Water

Sources that can cause a Category 2 contamination are broken sump pumps, appliance discharge, or toilet water mixed with urination. Proceed with caution during these water losses. Bacteria and mold growth happen rapidly during this type of a water loss and can quickly turn into a Category 3 if not taken care of in a timely fashion.

Category 3: Black Water

Category 3 is the worst kind of water contamination. This type of contamination is normally sourced from sewage backup containing human or animal waste. It can also be sourced from rivers, streams, and oceans, where bacteria and unsanitary chemicals are often found. Call a water cleanup service immediately after finding this type of water loss!

How to Prepare Your Home for a Storm

8/29/2022 (Permalink)

Stormy skies How do you prepare?

If there is a storm in the forecast, you may want to do some preparing beforehand. Preparing your home before a storm can minimize the risk of damage and reduce chances of needing restoration work. Follow these steps to protect your home:

  • Ensure Doors and Windows are Shut

Before a storm make sure that your windows and doors are shut. If there are any cracks or openings, properly insulate them so that water or debris does not come into the home.

  • Check Exterior of Home

If you have siding that is damaged or weathered, a storm can cause even greater problems for you. Check around the exterior of your home for any holes or cracks. Water could enter the walls through the damaged exterior, causing damage to the inside of a home.

  • Clean Out Your Gutters

Gutters are often overlooked when preparing for a storm. It is so important to make sure that your gutters are clean from debris so that water can drain properly. Backed up water can lead to leaks and damage to the roof and walls of the home.

Avoid a Fire in Your Fargo-Moorhead Home

8/11/2022 (Permalink)

House going up in flames Take precautions to avoid a house fire!

Each year fires affect around 375,000 homes a year. House fires can be devastating and will cause over 7 billion dollars in damages each year.

Take some time to review these important safety measures to ensure that you are reducing your risk of experiencing a house fire:

  •       Avoid smoking while laying down. Surprisingly enough, people fall asleep while smoking and it is continuously a leading cause of fire related deaths.
  • Unplug appliances that are not in use. Some appliances have automatic features that will keep the appliance on at all times so they can be turned on right away. These appliances should always be unplugged when not in use!
  •  Make sure that nothing is laying on top of power strips.
  • Always unplug hair dryers, curling irons, and flat irons. Make sure these hair tools are always placed on a flat, hard surface. Soft surfaces or cloth can catch fire.
  • Make sure portable heaters are 3 feet away from any object. Portable heaters are the second leading cause of house fires.
  • When cooking food, do not leave the stovetop or oven unattended. Make sure to keep all pot and pan handles facing towards the wall and out of reach from children.
  • Use baking soda to extinguish grease fires, as water will make them spread.
  • Keep batteries in your smoke detectors and test them frequently.

Commercial Water Damage? We Can Help!

8/4/2022 (Permalink)

Servpro equipment piled high for a water job Our equipment was piled high for a large commercial water job in Fargo

Commercial water damage is devastating. There are many things to consider when your large commercial building has a water loss. How long will this affect the business? What will insurance cover? What will this cost me and my business? How long will the clean up really take? Luckily for you, we are the experts when it comes to answering all of these questions! 

We have seen it all when it comes to large commercial water damage clean ups. The crew at SERVPRO of Fargo has the knowledge and proper equipment to ensure that your commercial space is back in no time. 

Have Questions? Call SERVPRO of Douglas & Otter Tail Counties – (218)770-1768

Your Local Cleaning, Restoration, and Construction Company.

Worried About Looters or Vandalism of Your Commercial Property?

7/27/2022 (Permalink)

Graffiti vandalism on wall Don't be caught off-guard if your commercial property is vandalized.

Worried About Looters or Vandalism of Your Commercial Property?

After a disaster, it can lead to easy access to the inside of your property. This can attract looters and vandalism to your location. The restoration of your property may take awhile depending on the damage and it is critical to secure the building to prevent any further destruction. At SERVPRO of *Franchise* we can install locks, board up any openings, and if necessary, post 24/7 surveillance on the property. 

What to do immediately after a disaster to your property?

Depending on the disaster, law enforcement may be your first call. Always use your best judgment and call law enforcement when necessary.

If you do not need law enforcement, call your insurance company and find out what will be covered by the insurance you carry. Once that is figured out, give us a call! Depending on the damage to the property, you may want to consider board up or other cautionary services. Don’t let looters or vandalism make your disaster worse, call us today!

Have Questions? Call SERVPRO of Fargo – (701) 232-2455

Your Local Cleaning, Restoration, and Construction Company.



Evacuation Plan for Those Who Need Assistance

7/15/2022 (Permalink)

Elderly couple walking down road Always make sure that you have an evacuation plan for your loved ones that may need assistance

Do you know and love someone who may have a disability such as deaf, blindness, or immobility? Maybe you know someone who is unable to move as quickly as necessary during an evacuation. Most of us can name at least one person that they know who might need assistance in case of an evacuation.

It is important to have a set plan for your loved ones in case of an emergency evacuation due to storm, fire, or flooding. Follow these steps to ensure the safety of those who need assistance:

  • Have an emergency kit ready and accessible.
  • If person has hard hearing, always have a backup battery for hearing aids
  • Install a strobe light smoke alarm for those who are hard of hearing or deaf
  • Have a backup cane in a safe place in case of an emergency
  • Create multiple escape plans in case of emergency

Have Questions? Call SERVPRO of Fargo – (701)232-2455

Your Local Cleaning, Restoration, and Construction Company.

Avoid an Office Fire at Your Local Business

7/7/2022 (Permalink)

Fire in an office Have a safety plan - Keep your employees safe!

If you or someone you know has gone through fire damage, you know how devastating it can be. Years of memories, paperwork, and investments can be gone in a flash. Nobody plans on having fire damage. Fortunately, there are a few things we can do to prevent it. Many times an office fire will start in the electrical or utility room. In an effort to mitigate the effect of electrical or utility fire, there are systems in place such as a sprinkler system, room temperature trigger alert system, and smoke alarms.

It is very important to conduct annual tests on these systems to ensure they are working in case of an emergency. Make sure that your company has set dates to check on these systems. 

What to do if a fire does happen

If you have an office fire, despite the precautions you may have taken, you are most likely left with a charred mess, along with the debris left from extinguishing the fire. This can leave you wishing that this never even happened. Lucky for you, our job is to make it “Like it never even happened.” We are the experts in fire restoration and will get your space looking back to normal in no time. 

Our team is IICRC certified and trained to handle all fire restoration projects, big or small. Leave it to the experts. 

Have Questions? Call SERVPRO of Fargo – (701)232-2455

Your Local Cleaning, Restoration, and Construction Company.

Fourth of July Fireworks Safety Tips for West Fargo?

6/27/2022 (Permalink)

A fireworks display fills the night sky. We respond to fire damage emergencies 24-hours a day in Cass County.

Our local team in Fargo responds to fire damage emergencies in West Fargo every year. According to the National Fire Protection Association, fireworks cause fires and thousands of injuries each year, and the only safe way to view fireworks is to attend a professional show. With Independence Day fast approaching, we thought it would be timely to offer some safe alternatives for celebrating the Fourth of July.

  • Attend the free West Fargo Community 4th of July celebration
  • Use glow sticks as a safe alternative to sparklers
  • Have an outdoor movie night
  • Red, white, and blue silly string
  • Make a patriotic craft with the family
  • Throw a birthday party for the USA and don’t forget the cake!

If you do plan to purchase and set off fireworks, here are some fireworks safety tips from the United States Consumer Product Safety Commission:

  • Never allow children to play with or ignite fireworks
  • Make sure fireworks are legal in your area before buying or using them
  • Keep a bucket of water or a garden hose handy in case of fire or another mishap
  • Light fireworks one at a time, then move back quickly
  • Never try to re-light or pick up fireworks that have not ignited fully
  • Never use fireworks while impaired by alcohol or drugs

Call Us Today!

Fire damage can happen at any time and for many reasons. When you need help restoring fire damage in West Fargo, our local team in Fargo is Here to Help. ® Call us today at 701-232-2455.

Franchises are independently owned and operated.