What our Customers say...
Our company has been working with SERVPRO for over a year after we had a water emergency. They have been responsive, great to work with, and diligent to get our business up and running to full capacity. It has been great working with them and I would highly recommend!
I had a sump pump malfunction and within an hour of talking to my adjuster, Matt and Adrian showed up to step in and help with the drying process. They were very professional, walked me through the process, and let me know what to expect next. They were willing to come at 6pm and set up all the equipment. They were in and out efficiently and we were very impressed with their quality of care and service!
Dale and Adrian arrived on time, outlined the plan and got down to business. Carpet looks great and they were thorough on directions for when we could get back to full use of the cleaned area. Very professional!!
I suggest making SERVPRO your very 1st call during an emergency. Our 8 month old house flooded from a plumbing fitting that wasn’t crimped during installation. We called SERVPRO and they were here within a couple hours, removing the flooring and drying out our house. They brought 25 fans and 2 huge dehumidifiers to dry things out. They came back every single day to monitor and move fans where they needed to be so that our house dried out. They took all the damaged materials out and away for us. They also took our area rugs with them to clean. The people that came into our house from SERVPRO were amazingly courteous, compassionate and professional. Everyone of them that I asked any questions to, took the time to fully answer me and helped us calm down. We were in total panic seeing our beautiful house look like a river went through it. Our house is now dry but, they’re coming back to remove some of the cupboards and built ins to make absolute sure that everything is ok. They did not push any of their other services onto us but, suggested that we could call others for those services if we wanted. I don’t know why anyone would tho, since these folks are absolutely wonderful. I can not thank SERVPRO enough for being such a huge comfort at such an extremely difficult, scary and stressful time for my wife and I. I would absolutely recommend SERVPRO to anyone !!!
Everyone I spoke with was amazing! They were super responsive and knowledgeable. Thank you for taking care of our issue so quickly!!
Mike came down to assess some water damage from a crazy storm. Extremely friendly, knowledgeable, and professional. He gave me sound advice and genuinely helped me out and also went out of his way to save me some money. Excellent experience, thanks Mike!
We had a sewer back up in 5 of our office spaces. We called SERVPRO to help tackle this job and they were there that day to inspect. They were very easy to work with and assisted with cleaning, sheetrock work, new flooring and painting. Rory made the process so easy and took care of it all! They did a great job and I would recommend them to anyone!
Mike and his group were amazing! Mike came over right away even though it was after hours and assessed our basement. Mike reassured me and my husband that he would get our basement taken care of, Mike made sure he had a team out the next day and they were able to remove almost everything in a day! SERVPRO was awesome and made sure our basement was dry even though it was a holiday weekend. Another reason these guys are so great and one of a kind is our decorative picture fell off a shelf from the fans blowing and Mike took the frame and got it fixed, talk about great service. I can’t say enough great things about this company. Forever grateful and will always refer SERVPRO to anyone! Thank you guys!
Came home to collapsed ceiling and water coming out of a frozen pipe. Contacted SERVPRO and they came out next morning for cleanup. Since then they were the contract due remodel. Rory was great to work with and kept us up to date on the project. Lined up workers quickly knowing we had just sold the house and needed it to get done. Thank you.
They responded the same day, kind and friendly. They have been a great help to restoring my home, and always there to help and answer questions. Very pleased with their services.
My Client used SERVPRO and said they took care of everything so quickly and so efficient!
Rory was great to work with. Great communication. Very please with the service.
The best part was how well they explained the process! Everyone was so sensitive to our situation. Everything was clean and back in order after our fire.
Exceeded our expectations! They were efficient, clean, and very professional. Made our whole bad situation better!! 10 out of 10!
After a frozen radiator pipe thawed and leaked water in our finished basement, Mike Olson and team came to our house on seven consecutive days to set up and monitor a robust drying process, salvaging the carpet we had just installed a few months prior. Mike effectively communicated and coordinated work with me, our insurer and adjuster and a contractor, exhibiting the highest level of courtesy and professionalism throughout the process. We very much appreciate Mike's and his team's thorough work and would recommend SERVPRO of Fargo to anyone in need of property restoration services.
Mike and his team were responsive to our needs and within 24 hours of the phone call they were at the house. Thanks for the fast response and clean up! Much appreciated. SERVPRO will be promoted to all my friends! Highly recommend Mike and his team.
Adrian, James and Matt…fast courteous and professional. Would highly recommend.
We experienced an unexpected sump pump failure in our basement last week. Mike Olson and his team with SERVPRO came out and cleaned up the water, removed the carpet pad and dried out the carpet. He also inspected every wall to see if there was water damage and marked any suspicious areas for us to repair. Every SERVPRO worker was courteous, knowledgeable and extremely professional in every aspect of this process. We appreciate Mike and his SERVPRO Team and will not hesitate to contact them again. We highly recommend SERVPRO of Fargo!
After the dishwasher leaked overnight - SERVPRO came in and quickly assessed the issue. They quickly assigned a team to mitigate water issues upstairs AND downstairs. Staff has been here daily checking on the drying process. If you have a situation like this - don’t wait - call SERVPRO. You will be happy you did!
We had a fire at our home and SERVPRO of Fargo came out right away and took care of cleaning up the damage! We could not be more happy with the experience.
Our neighbors had a fire occur and our home was filled with smoke. SERVPRO of Fargo was able to clean all our contents and the structure to get rid of the smoke smell and soot.
Trevor and his team did an outstanding job on a major construction cleanup project. They were given a very limited time frame to complete their work, in addition they had to deal with several obstacles that were no doing of theirs. Throughout the process they stayed positive, on course and on schedule. In the end they provided us a very clean building. I wouldn’t hesitate to use them again.
When our sump pump failed and water seeped into every room in my basement, SERVPRO was extremely quick to respond. The crew, consisting of Adrian and Braden, were fast, thorough, and easy to work with. Mike Olson, who was the primary facilitator and inspector, was a true professional - clear, concise, prompt. He also dealt directly with my insurance company, which made things much easier on me. I highly recommend SERVPRO for their professionalism and quality work.
SERVPRO of Fargo is such a great team in the community, when you have any damage make sure they are the team to call.
After a pipe break, we were so frustrated and did not know what to do, luckily we called SERVPRO of Fargo and they were fantastic!
After we had a fire in our office we were at a loss for what to do, luckily someone suggested SERVPRO of Fargo and they took care of everything.
When we had smoke and soot damage we did not know what to do, we are so happy we called SERVPRO of Fargo.
We were so thankful for SERVPRO of Fargo! They came the same day that we called and Trevor and his crew could not have been more professional, kind, and caring of the needs that we had that day.
When we had water damage to our basement, they responded quickly, communicated clearly, and ensured we were pleased with all work performed. They served several households in our neighborhood, and everyone I spoke to would strongly recommend them.
If you have a frozen water pipe, Trevor Rossum and SERVPRO of Fargo are who you want to call!
Trevor, the owner, was prompt, courteous, and sensitive to my hours of business and effective and efficient at getting the job done. All of his associates were professional and did an upstanding job for us!
We had damage that was discovered at around 2:00 am on a Wednesday morning. We made a call to SERVPRO and they arrived immediately to assess and explain the damage to us and begin to clean up.
We had water overflow in a bathroom and an adjacent carpeted area at my business and SERVPRO of Fargo did a fantastic job!
Within one hour after calling SERVPRO of Fargo, they were at my house with the right equipment to help with the water in my basement. Great customer service!
SERVPRO of Fargo was there and ready to help! They had equipment in our store that same afternoon, which I believe helped save our inventory! Throughout the cleaning process, all of their staff was professional, courteous, and efficient - making the entire process easier!
SERVPRO of Fargo was wonderful to work with and I would highly recommend this team of professionals!
The SERVPRO of Fargo team has been incredibly helpful during a big-time mess. They are friendly, thorough, and great at explaining what they’re doing. I am so glad that we went with SERVPRO for our water clean up needs.
Fast, efficient, quality service, and people you can trust to get your life back to normal after whatever disaster has taken place.
We had water overflow in a bathroom and an adjacent carpeted area at my business. It was discovered at around 6:00 am on a Wednesday morning. We made a call to SERVPRO and they arrived immediately to assess and explain the damage to us and begin to clean up. They checked in with us multiple times over the next few days and into the weekend to test the floors to assess the drying process until it was complete. Trevor, the owner, was prompt, courteous, and sensitive to my hours of business and effective and efficient at getting the job done. All of his associates were professional and did an upstanding job for us!
The SERVPRO of Fargo team was very responsive to the water damage at our house. Trevor and his team were here very quickly, immediately working to limit any further damage and begin the process of getting everything dried. Their communication throughout the mitigation and rebuild process was fantastic - always letting us know what was going to be happening next. Their attention to detail and coordination of the entire project was much appreciated. We were also comfortable with all of the people here working in our house. While a problem like this can be stressful, making your first call to SERVPRO of Fargo will serve you well!
We had water come into our basement and SERVPRO of Fargo did an incredible job helping us out. Service was fast, friendly, and extremely thorough! I recommend them to anyone needing water restoration services!
I was just so impressed with the workers that were in my home. The professionalism from the owner to the employees I worked with was impressive. They were quick, super clean (like cleaner than I can do clean), and thorough. We had a water damage issue in June and they were here right away and handled all the cleanup and stress. I can't say enough about how much I appreciate how they handled my cleanup.
I highly recommend SERVPRO of Fargo. They are extremely professional and knowledgeable. They answered all of my questions and kept me up to date on the progress of my job. Great company!
Friendly, thorough, and professional!
Great company and very detail-oriented.
Very very helpful and professional.
Superior follow-through, excellent communication, and a great overall customer experience! Fantastic team of people.
We had an accident in our warehouse that caused a toilet to back up and flood out on to the floor. Lucky for us SERVPRO of Fargo was able to come out straight away and clean it up.
After a bad summer storm we found some water damage in the attic from a roof leak, SERVPRO of Fargo was able to clean it up and help fix our home.
When our office had smoke damage from an overused outlet we ended up with a bad odor and smoke throughout the offices. SERVPRO of Fargo helped by coming out and cleaning areas and getting rid of the bad odor.
When we had a pipe leak we did not know what to do, luckily SERVPRO of Fargo did. They were easy to work with and too care of us.